If your thinking of going to Straighttalk, don't do it!

I switched to Straighttalk three months ago. I have had trouble with my Samsung phone shutting off by itself. After several calls they did agree to replace the phone. Only problem is they won't send a phone until they get mine. They say it takes about a week. How am I supposed to go without a phone for a week? The other problem is I can't transfer all the contacts to the new phone if I don't have them both.

I did a little research before switching and didn't find a lot of information about Straighttalk. If anyone is wondering, the customer service is no good! It sounds like the customer service is based in a foreign country.

Reply 1 : If your thinking of going to Straighttalk, don't do it!

I had some trouble with mine and they had me do an update, much like the update I had to do when I was with Verizon. Verizon's update was
*228 - I can't remember, since I only did it once but I want to say that Straight talk update was *2281. Don't take my word for it, call their tech support in the morning - like 7am. and ask how to update your phone. I think it's *2281 though. you'll want to do it with option 1 and after that finishes you'll want to do it all over again and choose option 2. It really does work, just not sure about the number to dial

Reply 2 : If your thinking of going to Straighttalk, don't do it!

I have already jumped through all the hoops they had. The update for me was *22890

Thanks for the help.

Reply 3 : If your thinking of going to Straighttalk, don't do it!

TERRIBLE!! I purchased a Straight Talk phone and a $45.00 service card. After just a couple days I was unhappy with the phone and service and switched my number and service to a new provider. Since there was already time (that I purchased) on the phone, and there was nothing wrong with the phone I decided not to let it go to waste and get the Straight Talk phone turned back on with a new number. I was then informed I needed to purchase ANOTHER service card to reactivate! The original one I bought was good until April 6! Should still be good! They tell me that because I ported my number to another phone, I basically just GAVE them $45.00! THEIVES

Reply 4 : If your thinking of going to Straighttalk, don't do it!

Why would you port then switch back and expect them to roll out a red carpet? You voluntarily switched providers. Do the math.

If you want more advanced service from a wireless carrier, then you have to pay for it. Period.