Thứ Tư, 16 tháng 3, 2011

How to avoid a corporate data package through Verizon.

I have the original Motorola Droid and have had a data package for about a year and a half. I just graduated and got a corporate job. When I try to put my corporate email (vs my college email) on my outlook account, it won't work. I went to Verizon and they advised me that I need to upgrade to a corporate data package. I'm sorry, but I'm not going to pay an additional $15 (on top of the $30 I'm already paying) just to check my work email. I cannot forward this email for security reasons. Does anyone know a way to gain access to this email without having to pay for the corporate data package? I've been a loyal Verizon customer for 10 years and I've made excuses for all their other ways to make a buck, but this one very well may put me over the top.

Reply 1 : How to avoid a corporate data package through Verizon.

The new work place should have an IT person to set this up for you.

Bob

Reply 2 : How to avoid a corporate data package through Verizon.

The IT people and I have been through EVERY option we can think of and we can't figure out. We even tried factory restoring the phone, updating the phone, and every domain and username combination we can think of. They said they've never had this problem with other phones so I wonder if it's an issue with my phone. So, I took it to Verizon for them to take a look and all they tell me is I need the corporate data package...aka... they need more money for me to have the same stuff I've already had. Any other suggestions?

Reply 3 : How to avoid a corporate data package through Verizon.

It's more likely the company email server is not exposed to the internet.

Ask about their webmail access next.
Bob

Reply 4 : How to avoid a corporate data package through Verizon.

I can access the mail through the internet via the exchange server but I should be able to set it up on Outlook (as I did on my home computer). Every other employee is able to access their work email through outlook on their phone, as well as access to their calendar. Currently, I have to sign on to exchange through the web browser and check my email that way. So it's doable, just annoying and inconvenient. I would REALLY like to access this email through outlook.

Reply 5 : How to avoid a corporate data package through Verizon.

Outlook does not run on Android yet. I am left to guess too much.

Let's hear more.
bob

Reply 6 : How to avoid a corporate data package through Verizon.

I always assumed the email option on my Droid was Outlook. I set it up the same way as Outlook on my computer and the icon looks like Outlook to me, but I could be wrong. I've easily had my University email working through the email app on the Droid since I got the phone. It's just when I try to install the corporate email, it accepts the account but then nothing. I cannot receive or send emails from the account. Other people I have talked to, upon setting up their corporate email, they said that the phone prompted them to set up a password. I had no such prompt. I even went and set up a password independently but it made no difference. I just tried factory restoring the phone again, hoping to erase the history but I know it doesn't erase everything, as my background remains the same. I'm out of ideas. The IT people gave up and told me to go get an iphone.

Reply 7 : How to avoid a corporate data package through Verizon.

But I'm working in a vacuum on this. I wonder if the droid OS on this is old. And I read Outlook and now you recanted that but can't tell what the mail app is.

It's a shame but I can't tell what's amiss here.
Bob

Reply 8 : How to avoid a corporate data package through Verizon.

I appreciate your help Bob. In an odd way, it's kind of reassuring. Upgrading the OS on the phone was another option, but the phone assures me it is up to date. Maybe the phone is so "old" (technology old=1.5 years) that the highest compatible OS is not good enough for the corporate email. I still just can't believe Verizon wants me to pay an extra $15 a month just to gain access to this email. I don't make enough for that! Unlimited data should be unlimited data... not unlimited data and then CORPORATE unlimited data.

Thanks again for your help. If you hear of anything, let me know!

CK

Reply 9 : How to avoid a corporate data package through Verizon.

BTW... Thanks Bob for the quick response. I wish the IT people could help me more as well.

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